FAQ

General information on our boutique as well as policies and protocols on our reopening during COVID-19

Yes!  While we have always been an appointment only boutique to give our undivided attention and make it the best experience possible, we feel this is especially important during COVID-19 to keep our boutique clean and sanitized for the health and safety of our guests (and ourselves). We kindly ask you book your appointment at least one day in advance. Our doors will be kept locked at all times and only unlocked to let booked appointment guests in. 

We are committed to making sure your well being, along with our staff remains our highest priority. One of the steps we are taking is limiting the number of appointments per day to allow for 1 hour between appointments to clean and sanitize our boutique and entrance ways, as well as steam clean each dress that has been tried on.  We are also limiting the number of guests with a bride to adhere to the rules of social distancing. Masks are mandatory at this time for all brides, guests, and staff.  Please contact us for an extensive list of our policies and protocols during this time.  An email with this list will be sent to all brides when they book an appointment with us. 

During this time we are only allowing 1 guest plus the bride, HOWEVER we are making changes to the boutique so by May 28th at the latest we will be able to accommodate the bride plus up to 3 guests!!! 

During this time we are requiring all brides, guest and staff to wear a mask for their duration at our boutique so please bring a mask. We kindly ask that you and your guests also bring a pair of indoor shoes or slippers to change into inside. Other then that we recommend a nude strapless bra, and nude panties!  

We highly recommend starting at least 8-10 months before the wedding for bridal gowns, 6-8 months for bridesmaids, and 5-7 months for mother’s and special occasions. This will save you stress and from having to pay any rush fees as well as give you enough time for alterations! 

While your appointment may be a little different from usual we are still ready and excited to celebrate you! Every appointment is given our undivided attention and is one-on-one with a consultant in a private fitting room. During these times bridal appointments will run for up to 60 minutes. We take the time to learn about your wedding and what you are looking for in your dream dress. We will then choose from our beautiful selection of gowns approximately 6 – 8 dresses for you to try on.  Once we get a feel for what you like we may bring other suggestions of what we feel you may have missed. If you fall in love with a gown we will celebrate, take your measurements & review the size chart with you! 

Our wedding dress collection ranges from $1400 to $3500, with most being between $1600 – $2200. 

Please visit our contact page to make an appointment request, give us a call 289-968-6060 or email us at contact@paulaselegantbride.com

Our sample sizes range from 6 -24, with the majority being 10-14. If you fall outside that size range, don’t worry, we have creative solutions to let you envision the gown in your size. Wedding dresses are available to order from size 2 – 32. Please keep in mind that bridal sizing fits very differently from regular store sizes and you may be one or two sizes bigger in bridal sizes. 

All sales are final and are non returnable and non refundable. 

There is free parking behind the building for our customers.

Please let us know when making your appointment so we can make plans to accommodate.